Frequently asked questions

How does Floatpays keep employee data safe?
Employer
How will Floatpays support my payroll team to ensure a smooth roll-out of Floatpays to staff?
Partner
How will Floatpays support my employees to register and use the system?
Employer
Do I need a specific payroll system for Floatpays to work?
Employer
How long does it take to set-up?
Employer
What will this cost my employees?
Employer
What will this cost me?
Employer
What controls are in place to ensure that my employees use Floatpays responsibly?
Employer
When do my Floatpays withdrawals or savings contributions come off my salary/wages?
Employee
Into which bank account will my money be paid?
Employee
How long does it take for the money to reflect in my bank account if I withdraw via EFT?
Employee
How long does an Instant Money voucher last?
Employee
What is the minimum and maximum amount that I can withdraw from my earned wages?
Employee
Do I get charged interest on my withdrawals?
Employee
How much does it cost to use Floatpays?
Employee
Can I only use Floatpays on a smartphone?
Employee
I haven’t received my invite token to sign-up to Floatpays yet?
Employee

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